White paper: Drive commercial card growth with custom interchange
A Forrester Consulting thought-leadership paper commissioned by Visa, September 2024
of surveyed B2B suppliers would expand acceptance of commercial cards if interchange fees were value-based.¹
of surveyed B2B buyers would be willing to forgo receiving incentives to use their commercial cards with more suppliers.¹
While commercial card use is growing in popularity among B2B buyers, suppliers are demanding lower processing fees, greater process efficiency, and faster speed of pay to participate in fee-based payment schemes. As a result, financial institutions now find themselves in the crosshairs between buyers and suppliers and amidst a strained multiparty relationship that has all participants seeking something better.
Is there a middle ground - an intersection between cost and value?
Visa commissioned Forrester Consulting to evaluate the state of commercial card use from the perspective of US-headquartered B2B buyers, B2B suppliers, and financial institutions that issue commercial cards on behalf of payment networks. The study’s objective was to understand the chasm between these stakeholders and how — or if — custom interchange programs are being used to close this gap.
WHAT'S INSIDE?
The value of commercial credit card for B2B buyers and suppliers
Breakdown of tangible benefits for both buyers and suppliers, over other payment rails.
Barriers to commercial card acceptance
Deep-dive of the factors restricting suppliers willingness to accept for B2B transactions.
Unique value of custom interchange programs
Buyers' and suppliers' increasing interest and appetite for these programs.
1. Drive Commercial Card Growth With Custom Interchange – Empower The B2B Payment Ecosystem With A Value-Centric Approach. Forrester Consulting, September 2024.
B2B PAYMENTS ECOSYSTEM
The value of Visa B2B Acceptance for suppliers ➔
A deep dive on Tokenization ➔
Understanding embeddded finance ➔
The emergence of a connected trip ➔
Visa's role within B2B travel ➔
Navigating the future of travel ➔
White Paper: Data-driven capabilities for sustainability ➔
Unlocking the full value of commercial card acceptance for B2B suppliers ➔
The search for alternatives: cross-border banking ➔
White paper: Drive commercial card growth with custom interchange
Report: The Total Economic Impact™ of commercial credit card acceptance ➔
Is there a middle ground - an intersection between cost and value?
Visa commissioned Forrester Consulting to evaluate the state of commercial card use from the perspective of US-headquartered B2B buyers, B2B suppliers, and financial institutions that issue commercial cards on behalf of payment networks. The study’s objective was to understand the chasm between these stakeholders and how — or if — custom interchange programs are being used to close this gap.
WHAT'S INSIDE?
The value of commercial credit card for B2B buyers and suppliers
Breakdown of tangible benefits for both buyers and suppliers, over other payment rails.
Barriers to commercial card acceptance
Deep-dive of the factors restricting suppliers willingness to accept for B2B transactions.
Unique value of custom interchange programs
Buyers' and suppliers' increasing interest and appetite for these programs.
1. Drive Commercial Card Growth With Custom Interchange – Empower The B2B Payment Ecosystem With A Value-Centric Approach. Forrester Consulting, September 2024.
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